Privacy Policy

Last updated: 27 April 2025

This Privacy Policy describes how UltraGlitcha ("we", "us", or "our"), operated by UltraGlitcha Pty Ltd (ABN 47 123 456 789), Level 5, 1 Market Street, Sydney NSW 2000, Australia, collects, uses, and shares information about you when you visit and use our website at ultraglitcha.info (the "Site").

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including when you:

• Submit our contact form (name, email address, message content, and subject);
• Subscribe to our newsletter (email address);
• Participate in surveys, competitions, or community discussions.

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Browser type and version;
• Operating system;
• Pages visited and time spent on those pages;
• Referring URL;
• Device type (desktop, mobile, tablet).

This information is collected via cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and messages submitted via our contact form;
• Send you our newsletter and gaming content updates (only if you have subscribed);
• Analyse Site usage to improve our content and user experience;
• Comply with legal obligations;
• Detect and prevent fraud or abuse of our services.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent — for newsletter subscriptions and non-essential cookies;
• Legitimate interests — for analytics and improving our Site;
• Legal obligation — where required by Australian law.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist us in operating the Site (e.g., hosting providers, email delivery services), subject to confidentiality obligations;
• Law enforcement or government agencies if required by law or to protect our legal rights;
• Successors in the event of a business merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information (subject to legal retention requirements);
• Withdraw consent for newsletter communications at any time by clicking the unsubscribe link in any email.

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, UltraGlitcha Pty Ltd, Level 5, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).